FAQ
  1. Do I have to pay extra when compared to buying the tickets in the traditional way ?
  2. Can I cancel the ticket ?
  3. What credit/debit cards do you accept ?
  4. What payment options do i have ?
  5. How safe are online transactions ?
  1. Do I have to pay extra when compared to buying the tickets in the traditional way?
    keralartc.in does not charge anything extra when compared to the traditional way. The tickets are absolutely at the same cost.
  2. Can I cancel the ticket?
    Yes. The tickets booked through keralartc.in can be cancelled*. Money is transferred back to the passenger's credit/debit card. Please note that the cancellation fee as applicable will be deducted from the fare and cancellation can be done as per the cancellation policies. Please contact our customer support (0471-2462290, 0471-2471011 Extn: 290, 09447570203) for service specific details.
  3. What credit/debit cards do you accept?
    We accept the following credit cards
    >> Visa.
    >> MasterCard.
  4. What payment options do i have?
    The different payment options are
    >> Pay through Credit card.
    >> Pay through Cash.
  5. How safe are online transactions?
    Transactions on keralartc.in are very safe. keralartc.in employs the best-in-class security and the transactions done through keralartc.in are secure. keralartc.in uses Secure Socket Layers data encryption for all financial / credit card related transactions. Using SSL ensures that the information exchanged with keralartc.in is never transmitted unencrypted thus protecting the information from being viewed by unauthorized individuals. This encryption is done using 128-bit RC4 encryption. In addition the credit card information is processed over secure gateways which are certified by Visa / Mastercard.

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Customer Support:
e-Ticket Enquiry:
(6.00 am - 10.00 pm)
0471-2462290
0471-2471011 Extn: 290
09447570203
Email: rsnksrtc@kerala.gov.in Ebooking Payment Gateway related:
(9.30 am - 6.30 pm)
0471-4018866
Email: keralartc@billdesk.com